Frequently Asked Questions
Everything you need to know about high-performance memory upgrades.
How do I know if a RAM module is compatible with my computer?
Compatibility depends on your motherboard's supported DDR generation (e.g., DDR4, DDR5), form factor (DIMM for desktops, SO-DIMM for laptops), and maximum frequency. We recommend checking your system manual or using our online compatibility tool before purchasing.
What is the difference between ECC and non-ECC memory?
ECC (Error-Correcting Code) memory is designed to detect and fix data corruption, primarily used in servers and workstations. Standard consumer PCs typically use non-ECC memory. Please ensure your CPU and motherboard support ECC before ordering it.
Do you offer a warranty on A-Tech RAM products?
Yes, all A-Tech branded memory modules come with a Lifetime Limited Warranty. This covers any manufacturing defects or hardware failures under normal operating conditions.
How long does shipping take for my order?
Orders are typically processed within 1 business day. Standard shipping within the domestic US usually takes 3-5 business days, while expedited options are available at checkout for urgent upgrades.
What is your return policy for opened memory kits?
We offer a 30-day return window. If the RAM has been opened but is in original condition, you may return it for a full refund. Please ensure the product is packaged securely to avoid damage during transit.
Will installing new RAM void my computer's manufacturer warranty?
In most cases, RAM is considered a user-replaceable part and does not void your system warranty. However, we recommend checking your specific manufacturer's terms to ensure compliance.